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Phase 2Zillow backend
Guide 2.6

Set your ZIP priorities

About 10 minutes · on your phone
✓ Checked on a live screen · 7 Sep 2026, on the live app

You’ll need

the Zillow Premier Agent app, and Anthony's team invite already accepted

This is the screen that decides where your connections come from. Zillow uses drive time from one home ZIP to pre-rank every ZIP around you; you then tap through them and set each one High, Medium or Low. Get it wrong and you spend the year driving 50 minutes to leads you can't reach in time.

  1. Open the Zillow Premier Agent app and tap More — bottom right, the three little dots.

    the More button in the bottom bar
    the More button in the bottom bar
  2. Scroll to the CONNECTIONS heading and tap ZIP code preferences.

    If instead you seeno CONNECTIONS section at all: Anthony hasn't added you to the team yet. Check your email for the invite, or text him.
    ZIP code preferences under CONNECTIONS
    ZIP code preferences under CONNECTIONS
  3. Read the intro screen — it explains that Zillow uses these preferences to decide which connections to send you — then tap Next.

    the ZIP preferences intro screen and the Next button
    the ZIP preferences intro screen and the Next button
  4. Confirm your home ZIP. Zillow shows “Is your business centered around [your ZIP]?”, pulled from your Zillow profile. If it's right, tap Yes, use [ZIP] for drive times. If it's wrong — or it's your house and you actually work out of the office — tap No, update to different ZIP and put in the right one.

    You should now seeevery ZIP after this gets ranked by drive time from this one, so it's worth thirty seconds of thought. Most of us want the office ZIP or our own town — not a ZIP we only sleep in.
    the business-ZIP confirmation and the Yes button
    the business-ZIP confirmation and the Yes button
  5. A Getting started box explains the screen. Tap Continue.

    You should now see“We've used drive times to prioritize ZIP codes surrounding [your ZIP]. Tap on each ZIP code for more details and to change how you prioritize that ZIP.” Zillow has already made a first pass for you — you're editing its guess, not starting from blank.
    the Getting started box and Continue
    the Getting started box and Continue
  6. You're now on a map, not a list. Each ZIP around you is shaded, and the Legend bottom-left counts how many you have at each level:
    High priority — send me everything here
    Medium priority — send me some
    Low priority — don't send me these
    Pinch to zoom, or use + / − on the right, until you can see every town you'd work.

    the map, the Legend, and Save changes
    the map, the Legend, and Save changes
  7. Tap a ZIP on the map to open it, read the drive time Zillow shows, and set it High, Medium or Low. Work outward from home. Do every ZIP you'd genuinely take a showing in — and set the ones you wouldn't to Low rather than leaving them.

    You should now seethe Legend counts change as you go. That's your proof the choice saved.
  8. Tap Save changes, bottom right, then screenshot the map with the Legend showing.

    If instead you seethe button looks greyed out: you haven't changed anything yet — tap at least one ZIP.

How to pick

Two questions, in this order. Can I be there fast? A Zillow connection is a live buyer on the phone, and the agent who gets there first usually keeps them. Do I know it well enough to sound like a local? Price, schools, which street floods. If either answer is no, that ZIP is Medium at best.

Fewer High-priority ZIPs done well beats a map covered in stars. Zillow doesn't owe you connections because you starred a ZIP — it says so on the screen.

You can change this any time. Has your business moved? Reset ZIP preferences sits along the top of the map if you ever move offices.

One rule worth reading twice

Pick ZIPs on expertise and drive time — never on who lives there. Fair-housing law applies to which areas you choose to serve, Zillow's Good Neighbor Policy says the same, and Zillow audits it. Steering yourself away from a neighbourhood is still steering.

Finish line

You’re done whenevery ZIP you'd work is set to High, Medium or Low, the Legend counts look right, and you've hit Save changes.

Now do thisTrello card → phase 2 → tick item 6 and attach the screenshot.

Stuck? Text Lia — or type error report in Claude and it goes straight to the people who can fix it.