Log in to your forms library (TransactionDesk or Remine Docs+)

This is where every contract, disclosure and RE/MAX One template lives. CT and RI agents use TransactionDesk; MA agents use Remine Docs+. Both are free through your MLS. Confirm you can see the forms before you need to write an offer at 9pm.

A — TransactionDesk (Connecticut and Rhode Island)

1. Go to https://smartmls.com and click MLS LOGIN, top right (Rhode Island: State-Wide MLS instead). Sign in as you normally do — you land on the Member Dashboard.

   

2. Find the TransactionDesk tile or link on the dashboard and click it. It opens without a second login.

   Screenshot 2the TransactionDesk tile
   Until we have our own picture of this screen, the vendor keeps a current one: Lone Wolf support — TransactionDesk (their live chat is what fixes a missing forms library)

3. Click Forms in the left menu. This is where every RE/MAX One form lives — not under Templates.

   You should now seea short list of folders: your state board (CTR Forms Library, ECAR Forms Library), your MLS (SmartMLS Contract Forms, SmartMLS Membership Forms), and the brokerage folder, which is named RE/MAX Home Team — not "RE/MAX One".
   If instead you seean empty Forms area, or no RE/MAX Home Team folder: skip to If the forms aren't there below.

   

4. Open RE/MAX Home Team — these are the brokerage's own forms, the ones no board library carries.

   You should now seeAdverse Consequences Disclosure, Escrow Release & Sign Removal Form, Home Harmless Agreement, Purchase and Sale Agreement: Addendum To, and Referral Form. You pull these individually when a deal needs one.
   If instead you seeyou went looking under Templates in the left menu and found it empty: that is normal. Templates is not where the offer packets live — TransactionDesk offers you a packet when you create a transaction, keyed to your board and the transaction type. See guide 5.1.

   

5. Open your profile (your name, top right) and check your name, cell, email and licence number are right — they auto-fill onto every contract.

B — Remine Docs+ (Massachusetts)

1. Log in to MLS PIN (Pinergy).

   Screenshot 5Pinergy home
   Until we have our own picture of this screen, the vendor keeps a current one: Lone Wolf support — TransactionDesk (their live chat is what fixes a missing forms library)

2. Open the Remine link from the Pinergy menu, then Docs+.

   Screenshot 6Remine Docs+ in the menu
   Until we have our own picture of this screen, the vendor keeps a current one: Lone Wolf support — TransactionDesk (their live chat is what fixes a missing forms library)

3. Click Forms.

   You should now seethe MAR (Massachusetts Association of REALTORS®) library and the RE/MAX One folder.
   If instead you seeno MAR forms: your NRDS number isn't attached to your account — see below.

4. Open the brokerage folder inside Forms and confirm the RE/MAX One documents are listed.

   If instead you seeyou do not see a folder with RE/MAX in the name: on the Connecticut side the folder is called RE/MAX Home Team, so check for that spelling too. Nobody has yet confirmed what it is called on the Massachusetts side — if it differs, tell Lia so this guide can be corrected.

5. Check your profile details — name, cell, email, licence — before you start a file.

If the forms aren't there

Two common reasons, both fixable by the platform's live chat, not by the office:

1. You came from a brokerage that also used TransactionDesk or Remine. Your account is still attached to them. Open live chat (TransactionDesk: https://lonewolf.my.site.com/s/chat-with-us · Remine: https://support.remine.com) and say "I've moved to RE/MAX One, please reset my account to my new brokerage."

2. Your NRDS number isn't on file, or you're licensed in two states and NRDS only shows one. Give the chat your NRDS number and ask them to add the missing board's forms library. You can only see forms from boards you belong to.

Still nothing after chat? Message your TC with a screenshot of what you see.

Sources: Brokerage one-pagers — TransactionDesk: https://drive.google.com/file/d/1MIOp1AcWxj4sDH4l-ZueJ4FUFU340LH8/view · Remine: https://drive.google.com/file/d/1qr8R2n9rI35ugLCUue35nOTrQo8J6G0U/view · TransactionDesk class: https://vimeo.com/1127620270/455c52d877 · Lone Wolf getting-started: https://lonewolf.my.site.com/s/article/TDE-Getting-started-with-TransactionDesk-Edition-for-agents · MAR Remine page: https://www.marealtor.com/remine-docs