Zillow Academy teaches you the platform. These are the brokerage’s own sessions, which teach you how we run it. Everything here is current: 2026 recordings, plus three from autumn 2025 that are still the only training on lead volume and pausing.
Start here: these 3
about 2 hours. Everything else on this page is optional: come back to it when you need it.
- Week 1 — Setting expectations, 19 Mar 2026How Zillow works here, and what’s expected of you
- Schedule, pausing & connection types — 30 Sep 2025What gets your leads paused. The one people skip
- Understanding lead types — 28 Oct 2025Which leads are which, and what each one needs
Jump to
The four-week course — March and April 2026
The current Zillow training, in order. Week 4 was never recorded; the ZHL session from 9 April sits in its place.
Lead volume, connection types and pausing
Do not skip this section. These three are from autumn 2025 and have never been re-recorded — they are the only place the pause rules are taught, and taking on more leads than you can work is the single most expensive mistake an agent makes here. The platform has not changed; the rules still hold.
The monthly sessions — May to August 2026
The running Zillow meetings. Watch the newest one before your call with Anthony — allocations and targets move.